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London 2012 For exclusive discounts  on London West End Theatre Tickets

Hotel Policies

Check in To check in guests are required to provide*:
  • A VALID IDENTIFICATION DOCUMENT - (Passport, Identity Card or Driving License)
  • A VALID CREDIT / DEBIT CARD - (Visa, Master Card or American Express)

*The hotel reserves the right to refuse accommodation to anyone who is unwilling or unable to provide the above items.

Check In time
Check in time - from 14.00 hrs onwards.
If you arrive earlier you can leave your luggage with the reception.
Check Out time Check out time - before 11.00 hrs.
Late check-outs are strictly subject to Hotel availability (an additional charge will apply).
Breakfast Morning Continental Buffet Breakfast is served daily, Mon-Fri 7.30am till 9.00am, Sat-Sun 8.00am till 9.30am.
Unfortunately earlier breakfast requests cannot be accommodated.
Payment
We accept the following types of payment:
Cash, Travelers Cheques (only GBP pounds sterling), and all major Credit & Debit Cards (Visa, Master Card and American Express*).
*All American Express transactions are subject to a 5% surcharge.
Cancellations
Reservations must be cancelled 48hrs in advance of your arrival date before 12.00 pm.
In the event of a no show, or a cancellation with less than 48hrs notice prior to the date of arrival, one nights payment will be charged.
Smoking The Hotel is strictly Non-Smoking.
Extra Guests No NON-STAYING guests are allowed in the hotel after 23.00hrs
Baby Cot £5.00 per day, subject to availibility
Pets
Sorry, we do not allow pets.
Terms & Conditions Hotel terms and conditions of booking and stay

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